Thank you for choosing Indelity Golf! We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a hassle-free return policy.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Purchases made using a discount code will be refunded at the same rate as purchased after the discount has been applied. If gift cards have been used towards a purchase, the refund will be returned onto the gift card or an alternative gift card.

To start a return, you can contact us at sales@indelity-golf.com. Alternatively you can log onto your online account and process a return through this section.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at sales@indelity-golf.com.

Please note customers are responsible for the cost of the return shipping. We recommend using a trackable shipping method to ensure your return is received.